Faq
General
What is Maradigma?
Maradigma is an all-in-one SaaS platform for managing yacht charter and boat rental businesses. It brings bookings, fleet availability, payments, contracts, CRM, invoicing and team management together in a single platform. It is available in Spanish and English and was previously known as BCH MultiServices.
What kind of businesses is Maradigma designed for?
Charter agencies with their own fleet, boat excursion operators and yacht brokers without a fleet of their own. There is a specific plan for each profile: the Charter Agency Plan and the Broker Plan.
What software can I use to manage bookings for my yacht charter company?
Maradigma lets you manage all your bookings in one place: real-time availability calendar, client communication, secure payment links, digital contracts, CRM, invoicing, and team and collaborator management. You can request a free demo from the contact page.
Is there a mobile app?
Yes, Maradigma has mobile apps for Android and iOS so you can manage your operations from anywhere.
How can I try Maradigma before subscribing?
You can request a free demo and a 15-minute consultation call from the Maradigma contact page, where we show you how the platform adapts to the way you work.
Pricing
How much does Maradigma cost?
The Charter Agency Plan costs €199/month with annual billing or €449/month with monthly billing. The Broker Plan costs €45/month with annual billing or €100/month with monthly billing. You can change plans at any time and the amount is prorated automatically.
What does the Charter Agency Plan include?
Complete fleet management, editable availability calendar, integrated nautical CRM, integrated payment gateway, complete invoicing, staff management, team control panel, performance statistics, documentation and contracts, and personalized support.
What does the Broker Plan include?
Customer management CRM, real-time availability consultation, the ability to expand your fleet with new charter partners, direct booking requests to owners, automatic commission tracking, integrated payment gateway, complete invoicing, performance and sales reports, and technical and commercial support.
How do I pay for the subscription?
You can pay by credit or debit card or, if you prefer, by bank transfer.
Features
How does Maradigma prevent overbookings?
Through a unified dashboard that coordinates charters, fleet maintenance and staff schedules in real time, so they cannot overlap. In addition, your calendar syncs with external platforms via iCal or API to avoid double bookings.
Can Maradigma sync with other calendars and platforms?
Yes. Maradigma uses iCal or API integrations to sync your calendar with external platforms and avoid double bookings. It is also possible to complete bookings without leaving your company website through the API integration.
How do I collect payments from customers?
You can send secure payment links directly to your client and track from the dashboard which payments are pending and which are confirmed. Maradigma integrates payment gateways and the platform is PCI certified.
Can I generate digital contracts?
Yes. Maradigma generates and sends digital contracts ready to be signed online, with no manual paperwork. Brokers can also create quotes, contracts and trip summaries with their own logo and details.
How does commission management work for agencies, agents and brokers?
Maradigma automatically calculates commissions for sales reps, agents and affiliated agencies, with full traceability and control. The Collaborator Center lets you work with agents, partners and collaborators in a shared environment with defined and secure permissions.
Do I need my own fleet to use Maradigma?
No. Maradigma is also designed for brokers and agencies without a fleet of their own. Connected charter companies publish their rates and availability in real time, and you can send them direct booking requests.
Technical support
What support does Maradigma offer?
The Charter Agency Plan includes personalized support and the Broker Plan includes technical and commercial support.
What about security and updates?
The SSL certificate is included at no extra cost and the platform is PCI certified. All software updates and security fixes are included in your plan.