Privacy Policy

1. Data Controller

Corporate Name: BCH Multiservices, S.L., hereinafter, “The Company”.
Trade Name: BCH Multiservices
Registered Address: Calle Agapito Llobet, 20, 07800, Ibiza, Balearic Islands.
Tax ID (CIF): B10613974
Email: info@bchmultiservices.com

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and explicit consent to the processing of your personal data in accordance with the purposes and terms set out herein. The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential or interpretative developments issued by the Spanish Data Protection Authority. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Terms and Conditions that may apply to specific products or services, where such access involves any particularity regarding personal data protection.

2. Purpose of the Processing of Personal Data

  • The processing of your personal data responds to the following purposes:
  • To provide you with information related to the products and services offered by our company and detailed on this website.
  • Sending newsletters.
  • To manage the contracting of our services through the acceptance of the corresponding quote/order.

2.1 Data Retention Period

We will store your personal data from the moment you give us your consent until you revoke it or request limitation of processing. In such cases, we will keep your data blocked for the legally required periods.

3. Legal Basis and Data Collected

The legal basis for processing your data is the explicit consent you provide through a positive and affirmative act (filling in the corresponding form and checking the acceptance box for this policy) at the time you provide your personal data.

3.1 Consent to Process Your Data

By completing the forms, checking the box “I accept the Privacy Policy”, and clicking to submit the data, or by sending emails to the Company through the enabled accounts, the User declares having read and expressly accepted this Privacy Policy, granting their unequivocal and explicit consent to the processing of their personal data in accordance with the stated purposes.

3.2 Categories of Data

The data collected relate to the category of identifying data, such as: Name and Surname, Telephone Number, Postal Address, Company, Email Address, as well as the IP address used to access the data collection form.

4. Security Measures

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, considering the state of the technology, the nature of the stored data, and the risks to which they are exposed, in accordance with Art. 32 of EU GDPR 679/2016.

5. Data Disclosure

No data disclosures or international transfers of your data are foreseen, except for those authorised by tax, commercial, and telecommunications legislation, as well as in cases where a judicial authority requires it.

6. User Rights

Any data subject has the right to obtain confirmation as to whether we are processing personal data concerning them or not. Data subjects have the right to access their personal data and request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the restriction of processing, in which case we will only retain the data for the exercise or defence of legal claims. For reasons related to their particular situation, data subjects may object to the processing of their data.

The Data Controller will cease processing the data unless there are compelling legitimate grounds or for the exercise or defence of possible claims. In accordance with current legislation, you have the following rights:

  • Right to request access to your personal data
  • Right to request rectification or erasure
  • Right to request restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent

You also have the right to file a complaint with the Spanish Data Protection Agency.

6.1 How Do I Exercise My Rights?

To exercise your rights, you must contact the Data Controller and request the corresponding form for the right you wish to exercise. Alternatively, you may contact the competent Supervisory Authority for additional information on your rights.
Contact details for exercising your rights:
Phone: +34 646 86 23 02
Email: info@bchmultiservices.com

Please remember to attach a copy of a document that allows us to identify you.

7. Consent for Sending Electronic Communications

In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box “I accept the sending of electronic communications”, you grant explicit consent for us to send information about the Company to your email address, telephone, fax, or any other electronic means.

8. User Activity Tracking and Logging

8.1 Internal Usage Analysis (Proprietary Tracking)

The Company performs internal tracking of platform usage based on legitimate interest to ensure the proper functioning, security, and improvement of the service.

8.2 Google Analytics

We use Google Analytics only with the user’s consent, employing non-essential cookies to obtain usage statistics. The user may accept, reject, or modify their consent at any time from the cookie settings panel.

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